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Returns Australia

Returns International

Rollie Nation

Rollie Nation Help Centre

How do I return my order? Australia

How do I return my order? Rest of World

Do I have to pay return postage?

What if I received a faulty or incorrect item?

Our Returns Policy

When will my return be processed?

How do I exchange item(s) in my order?

Can I get a refund on Sale items?

How do I send my return?

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Returns, Refunds & Exchanges

Where is my order?

How much does shipping cost?

Do you offer Express Shipping?

Which countries do you ship to?

When will I receive my order?

Missing Delivery?

Shipping and Delivery

Can I change or cancel my order?

Can I change my delivery address?

I haven’t received my order confirmation

I received incorrect or faulty item(s) with my order

The style/size I want is sold out, will it become available?

Can I apply the sale price to an item coming back to stock?

Orders

Our Sizing

Caring for your Rollies

Our Ethos and Suppliers

Product Suggestions

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Our products, Sizing and Care

How do I use my Rollie Rewards points?

Can I use Rollie Rewards with other promotions/discount codes?

Can I still get a refund if I use a coupon code or Rollie Rewards?

I am having trouble applying my discount code

Can I combine multiple discount codes?

Can I use my Rewards or other discounts during a sale?

When do my points expire?

I just joined Rollie Rewards, can I get points for past purchases?

How much are my points worth?

How do I refer a friend?

Discounts & Rollie Rewards

What payment methods do you accept?

What currency will I be charged in?

How do I process a Gift Card payment?

How do I purchase a Gift Card?

How long are Gift Cards valid for?

Payments and Gift Cards

Where can I find a Rollie store?

Find a Store

Careers

Returns Conditions

Discount Codes

Collaboration discounts

Black Friday 2024 T&Cs

Terms and Conditions

Find all you need about our Returns Policies and Processes.

Find our shipping and delivery options, timeframes and help options.

Need help with your order? Find some information here.

All about our products, what fit is right for you and how to take care of them

All you need to know about our Loyalty Program and how to earn and redeem!

Everything you need to know about paying online or in store

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